14-Day return period

Accessibility

Accessibility Statement

Parookaville GmbH is committed to making its merchandise store website accessible. This statement applies to the website: https://store.parookaville.com

Service Description

The website https://store.parookaville.com offers merchandise and other products related to the Parookaville Festival. Users can choose items, add them to their cart, and complete the purchase online. There’s also information about orders, shipping, and payment options. The services are available to customers living in different countries. The full order process happens online.

All key information required by German law (Article 246 EGBGB) – like product features, company details, total prices including shipping, payment and delivery terms, delivery dates, and your legal rights – is listed in our Terms and Conditions or shared when completing a purchase.

Information on Services Provided

On this website, customers can:

  • Learn more about clothing and merchandise
  • Use digital services like contact forms
  • Get access to special offers and discounts
  • Order clothing and other merchandise

Accessibility Status

This website is partly compliant with the European Accessibility Act (EU Directive 2019/882) and the German Accessibility Improvement Act (BFSG) and related regulations (BFAV).

Meeting Accessibility Standards

We follow the Web Content Accessibility Guidelines (WCAG) 2.2, levels A and AA. We are constantly working to improve accessibility.

Perceivability

  • Easy-to-read text with good fonts, sizes, and spacing
  • Strong contrast between text and background
  • Content can be enlarged or adjusted using browser or system settings
  • Important info isn’t shown by color alone
  • Zoom works up to 200% without problems

Operability

  • Full keyboard navigation with visible focus indicators
  • Buttons and links are big and easy to click
  • Layout adjusts to portrait or landscape view
  • No complex gestures or multitouch needed

Understandability

  • Clear and simple structure
  • Headings and forms are clearly labeled
  • Links describe where they go
  • Easy-to-read language
  • Errors can be fixed before sending
  • Subtle animations only
  • Minimal flashing content

Robustness

  • Uses clean HTML and ARIA roles for better screen reader support
  • Most content works with screen readers

Non-accessible Content

Some parts of the site are not fully accessible yet:

  • Some images and icons don’t have alternative text – this is being fixed step by step
  • Forms may not support autofill properly – we’re working on it
  • Animations can’t be turned off yet – we’re reviewing this
  • Braille display support is still being tested and may be improved

We are always working to improve accessibility.

Feedback and Contact

If you find any issues or can’t access something, please let us know. We’ll try to offer you an accessible alternative.

Accessibility Contact

Email: merch@parookaville.com
Phone: +49 (0) 28 37 – 91 11 – 12
Address: Parookaville GmbH, Katharinenquartier 4 - 6, 47652 Weeze, Germany

Supervisory Authority

Responsible authority for accessibility:

Still in development
Market Surveillance Office for Accessibility

c/o Ministry of Labour, Social Affairs, Health and Equality of Saxony-Anhalt

P.O. Box 39 11 55, 39135 Magdeburg
Phone: +49 391 567 4530
Email: MLBF@ms.sachsen-anhalt.de